Update Gübelin Gem Lab services

As the Coronavirus continues to spread, our highest priority is the safety and health of our clients and employees. We hope that you have found ways to adjust to this new situation that we’re all facing together.

We at Gübelin Gem Lab have been working hard to reorganise ourselves in an effort to continue to meet our client’s needs. Due to the important safety measures installed in New York, we cannot operate our NY lab for the time being. However, our headquarters and central laboratory in Lucerne, Switzerland, and our Hong Kong laboratory both remain open and fully operational. As well, most logistics companies such as Malca-Amit, Brinks, and Ferrari continue to service most locations throughout the United States, and are trying their best to help ship your stones and jewellery pieces to us. 

We also continue to maintain our global shuttle system comprised 18 worldwide locations, along with our take-in window in Shanghai (Phone: (86)21 5309-8773; e-mail:, where stones can be dropped off. This network offers convenient and safe access to Gübelin Gem Lab services near you. Please do also contact our local staff in Lucerne or Hong Kong to request special conditions.

In these challenging times we remain available to help your business prepare for a successful future after the Covid-19 threat passes.