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3 ways to submit a gemstone to Gübelin
We are equipped to bring our expertise closer to our clients. Thanks to our transportable state-of-the-art equipment, we are able to set up a “mobile laboratory” abroad for the examination of coloured stones.
At the moment the destinations we visit are:
Shipments between Gübelin Gem Lab entities are generally free of charge, provided the declared value of the items submitted is below CHF 1'000'000 (USD 1'000'000/HKD 7'800'000). For the amount exceeding this limit, a liability fee may apply. The client will be informed about costs that may occur due to shipments between Gübelin Gem Lab entities.
Clients are asked to read our General Terms and Conditions, which form an integral part of our order form:
|Order form Lucerne|
|Order form Hong Kong|
|Order form New York|
To use our services, clients are kindly asked to download the necessary documentation and fax or email it through to our offices in Lucerne prior to sending the goods. This gives us a heads-up on when to expect items and, where need be, make necessary arrangements for any special requests. As is our policy, we contact our clients on receipt of goods to confirm both their arrival and the order.
In general, we usually require five working days to complete the testing. This does, however, depend on the workload. We contact clients if it seems likely that more than the standard five working days will be required to perform all the analyses.